My Scarf World

Privacy Policy
Effective Date: 3 june 2025

Welcome to My Scarf World. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how MYSCARFWORLD LIMITED (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data.

1. Who We Are

• Company Name: MYSCARFWORLD LIMITED
• Company Number: 16490745
• Website: www.myscarfworld.com
• Email: scarfworld@proton.me
• Telephone: +44 7459 465776
• Address: 69 Holbrook Road, Cambridge, England, CB1 7SX

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

2. Information We Collect

We may collect and process the following categories of personal data:

• Identity Data – name, username, title.
• Contact Data – address, email, telephone number.
• Financial Data – payment card details (processed securely via third-party payment providers).
• Transaction Data – purchase history, order details.
• Technical Data – IP address, browser type, time zone, operating system.
• Profile Data – preferences, feedback, and survey responses.
• Usage Data – how you use our website and services.
• Marketing Data – your preferences in receiving marketing communications.

3. How We Collect Your Data

We collect your data in the following ways:

• When you register or place an order via our website.
• When you subscribe to our newsletter or promotional offers.
• When you contact us by email or telephone.
• Via cookies and similar technologies when you browse our website.

4. How We Use Your Data

We use your personal data for the following purposes:

• To process and deliver your orders.
• To manage your account and provide customer support.
• To send order updates and respond to enquiries.
• To improve our website and customer experience.
• For marketing, if you have opted in to receive communications.
• To comply with legal obligations or regulatory requirements.

5. Sharing Your Data

We do not sell or rent your data. However, we may share your personal data with:

• Payment service providers (e.g., Stripe, PayPal).
• Delivery and courier services.
• IT and system administration service providers.
• Legal and regulatory authorities, if required by law.

All third parties are required to respect your personal data and comply with data protection laws.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy (if applicable).

7. Data Security

We take appropriate security measures to prevent your personal data from being lost, used, or accessed in an unauthorised way. These include encryption, access controls, and secure hosting services.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Your Legal Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Withdraw consent at any time (for marketing).
• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise your rights, contact us at scarfworld@proton.me.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy occasionally. The latest version will always be available on our website, and we will notify you of significant changes.

12. Contact Us

If you have any questions about this privacy policy or your personal data, please contact us:

MYSCARFWORLD LIMITED
69 Holbrook Road, Cambridge, England, CB1 7SX
Email: scarfworld@proton.me
Phone: +44 7459 465776